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Vacancy search results

Motor Claims - Personal Injury

  • Location: Essex
  • Category: Claims Technician
  • Salary: 30K - 40K / Annum
  • Reference: JO0000008541

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Claims Operations Technician

  • Location: City of London
  • Category: Claims Technician
  • Salary: 30K - 40K / Annum
  • Reference: JO0000008470

CLAIMS OPERATIONS - SALARY c40,000 City based Insurance Company is seeking an individual to work with their Claims Operation Manager providing a dual process and procedure and claims role. * Workflow receipt, triage and allocation. * Validate and accurately enter data into company systems to enable reporting on the nature and financial impact of the claims portfolio. * Monitor external claims portal systems and liaise with the Technical claims team to action to ensure portal compliance. * Manage the receipt, registration, acknowledgment and allocation of claims notifications. * Process claims payments, reserve adjustments, IBNRS and other financial movements in accordance with internal standards and authorisation levels. * Reconciliation of claim payments and reserves on local and global network systems for inter-company accounts. * Creating and updating operational process manuals and other procedure documentation. * Assist with the documentation, maintenance and monitoring of compliance and governance initiatives. * Support the Technical claims teams to review SLA compliance and to meet internal and external audit requirements. * Actively participate in projects or other initiatives designed to improve the effectiveness and efficiency of the team. * Distribute regular and ad hoc operations and KPI reports * Support for all Claims Operations processes, performance objectives and time management. * Support the induction and peer training of new employees. * Lead by example through seeking out and leveraging diversity in all its forms and to create an inclusive work environment where innovation and fresh perspectives are embedded for the benefit of our people, our business and for the customers and communities that we support. Accuracy and attention to detail. * Good user of Excel & Word. * Good communication, (written and oral), and interpersonal skills; comfortable with phone & face to face discussions with technical claims, underwriters & operational colleagues. * Demonstrate potential people management and motivation skills. * Able to organise own workload effectively to meet service standards. * Deadline focused; able to work under pressure to meet tight/complex deadlines. * Good systems knowledge, experience of using systems to evaluate data. * Good understanding of insurance and the terminologies used. * Good analytical and problem-solving skills. MINIMUM: 2 years’ Insurance operational experience Applicants should demonstrate the capability/willingness to adapt to processes and procedure development DESIREABLE: Experience/aptitude supervising and training entrance level employees. Ideally, 3-4 years’ experience in a relevant role Ref 8470

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Claims Operations Technician (Snr)

  • Location: City of London
  • Category: Claims Technician
  • Salary: 30K - 40K / Annum
  • Reference: JO0000008348

SENIOR CLAIMS OPERATIONS to c40,000 City based with excellent WFH opportunity My client delivers Claims operational services as well as Premium processing for outsourced MGA’s Working within Client Services to supply a proactive and flexible service whilst driving best practice and ensuring compliance with all company procedures. This includes meeting agreed service and data quality standards, both internal and external * Validate and accurately enter data into company systems to enable precise reporting on the nature and financial impact of the claims portfolio * Monitor the claims portal system and liaise with the Technical claims team to action as appropriate to ensure portal compliance * Mange the receipt, registration, acknowledgment and allocation of claims notifications * Process claims payments, reserve adjustments, IBNRS and other financial movements in accordance with internal standards and authorisation levels using multiple internal and external systems * Captive and funded recovery management. Identify and apply protocols to report and recover for all accounts requiring funding * Reconciliations of claim and premium movements * Reconciliation of claim payments and reserves on multinational inter-company accounts * Management of monthly outsourced claims escrow funds and reconciliation and MI (claims and premium) * Cashflow management of large payments and outsourced escrow funds * Distribution of monthly MI reports and liaising with other business units and external providers to resolve queries as necessary * Creating and updating operational process manuals and other procedure documentation Assist with the documentation, maintenance and monitoring of compliance and governance initiatives * Support the Technical claims teams to review SLA compliance and internal and external audit requirements * Actively participate in projects or other initiatives designed to improve the effectiveness and efficiency of the claims operations team * Undertake any other tasks as requested by the Claims Operations Manager in order that the team achieves its objectives * Support in keeping intranet and website up to date * Produce regular and ad hoc operations and KPI reports, extracting data from internal systems Resource and Work Management * Workflow receipt, triage and allocation Support for and coordination of all Claims Operations processes Ref 8348

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Claims Technician 12 month Contract

  • Location: City of London
  • Category: Claims Technician
  • Salary: 30K - 35K / Annum
  • Reference: JO0000008244

CLAIMS HANDLER 12-month Contract City based with flexible working from home Salary to c35,000 Lloyds Broker is seeking an experienced Claims Technician for a FTC for 12 months Main Duties: * Process and broke claims on in house system * Monitor underwriters responses via ECF or email * Liaise with clients/ TPA's and other third parties * Handle all aspects of claim from first notification to payment Education/ Training/ Qualification Required: * Intermediary Excel and Word skills * Microsoft office Knowledge/ Skills/ Abilities Required: * Knowledge of insurance and claims ideally using ECF in any area of Insurance * Intermediary Excel and Word skills * Microsoft office * Good interpersonal and communication skills * Good organisational and computer skills * Able to prioritise own workloads to ensure that deadlines are met * Adhere to guidelines and claims processes Ref 8107

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