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Motor Claims Handler
Ref. JO0000007308

Position Motor Claims Handler
Sector Claims Broking
Location West London, Greater London
Type Permanent
Salary £20K - £30K / Annum
Reference JO0000007308
Summary Motor Claims Handler



Location: West London, close to Royal Oak tube station

Starting: A.S.A.P.

Hours: Mon to Fri / 9:00 to 5:00

Salary: £25,000 to £30,000 depending on skills & knowledge



We have a wonderful opportunity to join a well-established and growing independent insurance broker based in West London.



You will be joining a small, specialist motor team who focus on primarily on niche fleet with some HNW private motor portfolios. Working with one other claims handler ,you will be dealing with clients & insurers handling all aspects of claims from first notification of loss to closure, ensuring the smooth progress of claims and focusing 100% on client service.



Duties will include:



- Recording first notification of loss

-Obtaining claims information and documents

-Communicating with adjusters, engineers and repairers

-Negotiating settlements with insurers on behalf of client

-Pro-active approach in ensuring the progress of claims

-Keeping clients updated on the status of their claim

- Resolving any queries from insurers or clients

- Ensuring all paper and digital files are accurately maintained

- Adherence to FCA and company protocols

- Updating the digital claims management system



This is a busy and dynamic environment with an emphasis on technical expertise and service. Therefore, candidates MUST have strong customer care skills from a motor claims background and the ability to communicate clearly and effectively. This is a key position in a small team of specialists, so candidates will need to have solid and recent motor insurance experience, from a broking, insurer or claims management company background. Strong IT skills are required.



There is no shift patterns and no weekend working.



REF: 7308

MW Appointments is acting as an Employment Agency in relation to this vacancy.
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