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Motor Insurance - Customer Care Advisor
Ref. JO0000007264

Position Motor Insurance - Customer Care Advisor
Sector Account Handling
Location Redditch, Worcestershire
Type Permanent
Salary £19,500 - £22K / Annum
Reference JO0000007264
Summary Motor Insurance - Customer Care Advisor



Salary: to £22,000 depending on level of skills & technical knowledge

Location; Redditch, Worcestershire

Type; Permanent



A wonderful opportunity to join a multi-award winning insurance specialist that pride themselves on their innovative range of motor insurance polices and their investment in clients and employees.



You will become part of a vibrant customer service team that focus on the business critical service of after-sales customer care.



This role will involve inbound calls that require you to be the bridge between the client and the insurer and provide a friendly and informed customer care service that will build brand loyalty and trust.



Duties will include, but not limited to arranging mid term adjustments, obtaining evidence of NCB and other after-sales activities. You will provide guidance and support to clients and work with clients to resolve any queries.



Candidates MUST possess:



1. Experience within a motor insurance related role.

2. Knowledge of Open Gi - essential

3. Strong customer care skills

4. Excellent team participation skills



REf - 7264

MW Appointments is acting as an Employment Agency in relation to this vacancy.
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