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Claims Consultant
Ref. JO0000006689

Position Claims Consultant
Sector Claims Examining
Location West Malling, Kent
Type Permanent
Salary £45K / Annum
Reference JO0000006689
Summary Claims Consultant

West Malling, Kent

Salary + Car Allowance + Benefits

About the Company:

Leading Lloyds Broker with Worldwide offices and clients. They have an excellent reputation in the market and are able to provide progressive career opportunities for their employees.

The Claims Consultant vacancy will ideally be based from the West Malling office. The role will, however, require regular travel to client sites across the region so you must hold a full UK driving licence.

About the Role:

The Claims Consulting Practice work across the Corporate client base, supporting clients through any losses they may have suffered and providing consultancy advice on minimising the possibility of further claims in the future.

In addition to day to day technical support and guidance, the Claims Consultants help clients to understand the root cause of their losses, why they have happened and what they can do to minimise the possibility of them happening again.

Position Overview

·Experienced claims professional who enjoys the satisfaction of supporting clients by helping clients to reduce the costs of claims to their businesses

·Work with an allocated group of clients to educate them on the claims process

·Provide consultancy advice on reducing the total cost of claims

·Undertake claim reviews

·Provide data reports, trends and analysis to the client and day to day troubleshooting support.

·They use MI/data to analyse losses and trends, undertake claims reviews and audits, support the training of client claims representatives and provide comprehensive advice to minimise the total cost of claims for the client.

·Work closely with other colleagues who form part of the wider client service team, particularly Client Executives and Placement Brokers

·Ensure clients receive the very best service.

·Claims related projects including process efficiency, training, file audits and writing claims procedure guides.

·Claims typically include liability, property and motor fleet with some disease and business interruption work.

Skills & Experience

·You will have proven claims experience across Liability (EL, PL, product liability), Property and/or Motor Fleet claims - any experience of Business Interruption and/or Disease claims will be beneficial

·Ideally you will have client facing experience and will have worked with clients to advise on claims, reduction of claims spend, process improvements and/or claims trends

·You will be a confident and articulate claims professional, with the ability to manage the expectations of numerous stakeholders.

·CII certification or similar will be beneficial for this role

MW Appointments is acting as an Employment Agency in relation to this vacancy.
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