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Senior Operations Technician
Ref. JO0000008606

Position Senior Operations Technician
Sector Broker Support Technical
Location City of London, City
Type Permanent
Salary £45K - £48K / Annum
Reference JO0000008606
Summary Senior Operations Technician - £48,000



Mainly remote working







A Lloyds Insurance Broker looking for a Senior Operations Technician to join their team. The role will be based from home with occasional travel into the City office.



Purpose of the role:



Working within Insurance Operations team to provide a first-class service to cover holders covering all aspects of their insurance arrangements. Provide support to management and training to team members where required as well as assisting with the production and analysis of daily / weekly and monthly reports relating to KPI's within the team.



Key Duties:



* Production and renewal of Binding Authorities / Slips, ensuring all are in acceptable order in line with Lloyd's procedures/ guidelines

* Production of Endorsements as appropriate

* Amendment of Wordings/ Slips as appropriate

* Submitting documents to the Bureaux/ XIS

* Ensuring all bordereaux are chased up, received, processed and paid to relevant bureaux within settlement due dates

* Producing debit/ credit notes and processing premiums onto internal systems

* Maintaining internal systems accurately and efficiently

* Maintaining statistical information as required

* Ensure that company procedures and systems are followed and reviewed

* Manage own files as per internal Procedures Manual



Person Skills/ Experience:



* Previous proven experience in a similar role

* Good knowledge and understanding of London Market procedures

* Knowledge of Lloyds Delegated Authority systems (DCOM, Atlas, DDM)

* Strong knowledge of general insurance policies and underlying legal procedures

* Good knowledge of the regulatory requirements of general insurance in operation at any time

* Knowledge of FCA regulations and guidelines relating to commercial customers.

* Willingness to continue to develop knowledge of products and related issues through formal and informal learning, both internally and externally to the firm.

* Excellent communication skills both written and verbal

* Strong organisational skills

* Working towards Insurance Qualifications - Desirable







REF: 8606

MW Appointments is acting as an Employment Agency in relation to this vacancy.
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