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Technical Op's Anaylst
Ref. JO0000008628

Position Technical Op's Anaylst
Sector Statistics & Analysis
Location Mid Sussex, Sussex
Type Permanent
Salary £30K - £35K / Annum
Reference JO0000008628
Summary Technical Operations Analyst to £35,000 - West Sussex







Insurance Organisation based in West Sussex have a new role within their Operations department for a Analyst with experience and interest in Insurance Systems







* To act as direct support to the Operations Analyst and Operations Manager in the management of business as usual across the company system landscape

* Working within the Operations Team to maintain systems providing support, MI reporting and problem resolution

* Understand the system landscape and provide the first line support to business units resolving issues directly or liaising with third party suppliers/internal IT to raise and manage defect resolution

* Work closely with the internal change management team and any third party suppliers to undertake releases to production

* Management of business as usual queries raised and providing performance MI to the Operations and wider business units



* Strong analytical and problem solving skills;



* Keen to learn and happy picking up new concepts quickly;

* Build good rapport and comfortable picking up the phone to liaise with underwriters and third party suppliers regarding system issue that arise;

* Logical approach and capable of understanding system issues, processes and concepts quickly;

* Willingness to be trained and work remotely;

* Ability to take ownership of issues and processes end to end from investigation to resolution

* Insurance experience essential

* Knowledge of insurance software house technologies, in particular Acturis and/or TCAS

MW Appointments is acting as an Employment Agency in relation to this vacancy.
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