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Motor Insurance Account Handler
Ref. JO0000008411

Position Motor Insurance Account Handler
Sector Account Handling
Location West London, Greater London
Type Permanent
Salary £25K - £35K / Annum
Reference JO0000008411
Summary Motor Insurance Account Handler







An opportunity to join a successful boutique style independent insurance broker based in West London, situated close to Royal Oak / Bayswater / Queensway tube stations & Paddington or Marylebone mainline stations.







You will be joining a small, specialist team of 3 responsible for managing all aspects of an established, niche portfolio of HNW fleet and HNW private motor. The emphasis will be on maintaining relationships with clients and providing a professional, attentive and proactive customer service. You will work exclusively with a portfolio of established clients and run a niche motor insurance scheme and there is no walk in business or general public quotes.







Duties will include:







- Obtaining accurate risk details for presentation to scheme insurer



- Ensure full disclosure to scheme insurer



- Ensuring cover is appropriate and suitable for clients needs



- Working with the scheme insurer to secure the best possible premium quote



- Presenting and explaining quotes to clients



- Arranging premium collection



- Organising mid-term adjustments and renewals



- Issuing documentation



- Resolving any queries from insurers or clients



- Ensuring all paper and digital files are accurately maintained



- Adherence to FCA and company protocols







The emphasis will be on service and relationship building and not targeted sales. Therefore, candidates MUST have strong customer care skills and account management experience. The ability to communicate clearly and effectively and develop relationships is key. Familiarity with Client Relationship Management software and MS excel is essential.







This is a key position in a small team of specialists, so candidates will need to have solid and recent motor insurance experience from a broking or active underwriting background.







Location: West London, W2



Starting: A.S.A.P.



Hours: Mon to Fri / 9:00 to 5:00 or 10:00 to 6:00 - There are NO shift patterns or weekend working.



Salary: £25,000 to £35,000 dep. on experience & knowledge







Ref ~ 8411

MW Appointments is acting as an Employment Agency in relation to this vacancy.
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