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Claims Broker/Analyst
Ref. JO0000008108

Position Claims Broker/Analyst
Sector Claims Broking
Location City of London, City
Type Permanent
Salary £40K - £47K / Annum
Reference JO0000008108
Summary CLAIMS BROKER/ANALYST to £47,000

City based with flexible WFH

This is a great role for someone who is perhaps looking for their next step We want a really good claims technician who is happy to crunch the data but also a good Broker. If they are more technical than broking we can develop their broking skills.

Provide a pro-active service to clients to expedite the settlement of claims, liaising between all parties and actively chasing information.

Gather and produce claims information for Clients, Producers, Brokers and Account Executives.

To keep the relevant Producer/Account Executive/BBU Technician informed as to the status of claims and general business issues.

Correspond with Clients/Underwriters and resolve any queries that arise.

Collate complete, accurate and meaningful information for Insurers.

Update electronic records and manual claims files.

To ensure compliance with relevant Company and Market Rules and Procedures.

To ensure that the Company's workflow systems are updated promptly to reflect the current status of any claim.

To record and deal promptly with any telephone enquiries/other verbal enquiries, exercising own judgement, based upon knowledge and experience, as to when to refer to senior colleagues.

To report breaches, errors & omissions, disputes and complaints.

Understand the insurance cover of each client.

Manage and undertake assigned project work to time scales as directed.



Essentials:

3-5+ years' claims and technical experience

Collaborative team working approach

Ability to work to tight deadlines

Strong negotiation and influencing skills

Ability to build and maintain profitable long-term relationships with clients and insurers

Ability to handle multiple priorities in a fast paced environment

Strong analytical, verbal and written communication skills

Accurate and attentive to detail

Ability to work with employees at all organisational levels



Desirables:

Supervision of one other, albeit managing appraisal/performance, or desire to manage one other

Proficiency in MS Outlook (email)

Power BI experience

Advanced level proficiency in MS Office (Word, Excel and PowerPoint)

REF 8108

MW Appointments is acting as an Employment Agency in relation to this vacancy.
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