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Senior Account Handler
Ref. JO0000007645

Position Senior Account Handler
Sector Account Handling
Location Kent, Kent
Type Permanent
Salary £40K / Annum
Reference JO0000007645
Summary Senior Account Handler Kent £40,000



Well established LLoyd's Brokers based in Kent have a new role working within their Commercial department for an experienced Account Handler.



*Assist in achieving Group/Division client retention targets by providing an excellent level of service.

*Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary and action meeting points (if applicable).

*Undertake market exercise to establish most competitive terms available.

*Obtain renewal terms and present to client.

*Produce and issue professional summaries and reports

*Issue renewal documentation in line with contract certainty.

*Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.

*Record all relevant information, correspondence and documentation on Acturis or other broking system and make effective use of the diary system.

*Produce accurate and professional documentation at all times using relevant templates.

*Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.

*Actively cross-sell products from other Divisions.

*Liaise with and assist other departments as necessary.

Experience within a previous Commercial Account Handling role is essential in the above.



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