Client Charter

Client Charter …Our Promises

We recognise that people are your main asset. We are dedicated to providing all our clients with an unparalleled level of service. Our aim is to communicate openly and honestly in order to develop a trusted relationship on which you can rely. As an agency we seek to display the highest standards in recruitment practice and display an in-depth knowledge of the insurance sector. Here is our pledge to you:

• We are wholly committed to an entirely ethical recruitment service.
• As a member of the Recruitment and Employment Confederation (REC), we will adhere to best practice principles, data protection, discrimination, equality and diversification legislation.
• Ensure our Terms of Business are fully understood.
• Seek to build solid, genuine and long term relationships
• Create a bespoke service to meet a clients’ specific needs
• Provide a dedicated Client Account Manager offering a single point of contact and continuity.
• We will not waste your time with annoying weekly sales calls.
• We will advise you promptly if we cannot source suitable candidates.
• Commitment to provide clients with suitable candidates.
• Provide full support throughout the recruitment process.
• Qualify candidates to ensure eligibility, suitability and interest before submitting a cv.
• Respect a clients desire for confidentiality and privacy.